The Rise and Fall of Roberts Jackson

Last week, the well-known claimant occupational disease firm, Roberts Jackson, went into administration. In this article, we report on the rise and fall of Roberts Jackson and provide information about AWH Legal, the alternative business structure (ABS) which bought the claimant firm out of administration.

Inception of Roberts Jackson

Roberts Jackson was incorporated in 2009 and specialised in claimant occupational disease claims, particularly NIHL claims. Karen and Oliver Jackson were the founding members. Karen had previously been a partner at BLM, specialising in disease claims.

Growth and Awards

Financial statements, filed for December 2013 and December 2014, showed the firm’s annual turnover growing from £7.3 million to £11.6 million. This was the firm’s peak turnover and thereafter, over 2 years, there was a small decline to £10.9 million in the year ending 31 December 2016.


The firm’s revenue growth was also reflected in the size of its workforce, increasing from 116 employees (2013) to 217 employees, in 2015. However, its staff numbers reduced in the subsequent year, to 190.

None of this was unexpected, given the decline in NIHL claims across the disease market, generally, over the same time. The figure below shows the top 10 claimant firms within the NIHL market, between 2013 and 2018.[i] All firms have seen declining volumes over time, but Roberts Jackson was always a major player.


The Legal 500 listed[ii] firm was always keen on awards in recognition of its services, including:

  • Regional Law Firm of the Year at the British Legal Awards – shortlisted in 2012.[iii]
  • Legal Services Team of the Year at the Claims Innovation Awards – shortlisted in 2013[iv] won in 2014.[v]
  • PI/Clinical Negligence Team of the Year at the Manchester Legal Awards – won in 2015.[vi]
  • Boutique Law Firm of the Year at The Lawyer Awards – shortlisted in 2014[vii] and won in 2016.[viii]
  • Business of the Year (turnover over £5 million) at the North East Cheshire Business Awards – won in 2016.[ix]
  • Law Firm of the Year (medium) at the Manchester Legal Awards – won in 2017.[x]
  • Claimant Law Firm of the Year at the Claims Innovation Awards – won in 2017.[xi]

To many, it was viewed as the leading claimant NIHL firm within the market.

NorthEdge Capital Investment

In July 2014, Roberts Jackson received a £15 million private equity investment from NorthEdge Capital, signalling clear ambition to grow the business. Grant Berry and Jon Pickering, managing partner and director at NorthEdge, joined the Roberts Jackson board as non-executive directors as part of the deal.

At the time, Roberts Jackson’s then CEO, Karen Jackson, stated:

‘This is a very exciting time for the business and we are delighted to welcome NorthEdge on board as an investor. The introduction of Alternative Business Structures through The Legal Services Act 2007 has created interesting opportunities for firms like ours. The investment from NorthEdge will allow us to accelerate the growth of the business, capitalise on new opportunities within the market and hopefully provide many more clients with the very best advice’.

Two years later, NatWest agreed to provide a £5 million revolving credit facility, which was deemed ‘adequate ... to service its debt requirements’.[xii]

The Mysterious Departure of Karen and Oliver Jackson from the Business

In edition 227 of BC Disease News (here), we reported that Rachael Charmbury, formerly of Squire Patton Boggs, had replaced Karen Jackson as CEO of Roberts Jackson, in April 2018. It was said that Karen Jackson would continue to work with the business in a consultancy capacity.[xiii] Oliver Jackson also resigned. At the same time, it was announced that £750,000 would be invested in a ‘market leading [technological] platform’, with the intention of the firm expanding its occupational disease services.

Roberts Jackson Merged with AWH Legal

On 28 September 2018, however, Roberts Jackson entered into administration. Andrew Hosking and Sean Bucknall, of Quantuma LLP, were appointed Joint Administrators[xiv] and within hours, AWH Legal announced that it had ‘merged’ with Roberts Jackson. The immediacy of the sale out of administration facilitated the transfer of all Roberts Jackson staff across to the new business partner.[xv]

Quantuma stated:

‘The financial difficulties experienced by Roberts Jackson are endemic in the legal sector at present, with the high cost of funding case files having a severe detrimental effect on firms’.[xvi]

Who Are AWH Legal?

AWH Legal is an ABS, incorporated on 4 December 2015, which offers legal services through the trading name, AWH Solicitors.[xvii]

In edition 169 of BC Disease News (here), we reported that the assets of personal injury firm, Carter Law, had been purchased by AWH Legal from the liquidators, for a figure totalling £3 million.

Managing Director, Abdul Hussain, describes himself as an ‘Entrepreneur and Investor’ on his LinkedIn account, with aspirations for AWH to grow significantly within the personal injury market.


The NIHL market has proved to be difficult for many claimant firms to succeed in, given their low success rate in claims and the inevitable cashflow difficulties in funding large volumes of claims. It will be interesting to see whether AWH proves to be a genuine new player within this market which can buck the trend and make a financial success of its investment in Roberts Jackson.


[i] Based on NIHL claims volumes handled by BC Legal.

[ii] <> accessed 2 October 2018

[iii] <> accessed 2 October 2018.

[iv] <> accessed 2 October 2018.

[v] <> accessed 2 October 2018.

[vi] <> accessed 2 October 2018.

[vii] <> accessed 2 October 2018.

[viii] <> accessed 2 October 2018.

[ix] <> accessed 2 October 2018.

[x] <> accessed 2 October 2018.

[xi] <> accessed 2 October 2018.

[xii] Neil Rose, ‘PE-backed personal injury firm sold out of administration’ (1 October 2018 Legal Futures) <> accessed 2 October 2018.

[xiii] Ibid.

[xiv] <> accessed 2 October 2018.

[xv] <> accessed 2 October 2018.

[xvi] <> accessed 2 October 2018.

[xvii] <> accessed 2 October 2018.