Gestmin, on ‘Fallible’ Human Memory, is Written into the CPR

Since 6 April 2021, key principles from the High Court’s ruling in Gestmin SGPS SA v Credit Suisse (UK) Ltd & Anor [2013] EWHC 3560 (Comm) have been enshrined into the Civil Procedure Rules.

We have frequently cited Mr Justice Leggatt’s ratio at paragraphs 15-22 of Gestmin, when analysing judgments on the reliability of witness evidence (recalling historic exposures and working conditions) in long-tail disease litigation:

‘15. An obvious difficulty which affects allegations and oral evidence based on recollection of events which occurred several years ago is the unreliability of human memory.

16. While everyone knows that memory is fallible, I do not believe that the legal system has sufficiently absorbed the lessons of a century of psychological research into the nature of memory and the unreliability of eyewitness testimony. One of the most important lessons of such research is that in everyday life we are not aware of the extent to which our own and other people’s memories are unreliable and believe our memories to be more faithful than they are. Two common (and related) errors are to suppose: (1) that the stronger and more vivid is our feeling or experience of recollection, the more likely the recollection is to be accurate; and (2) that the more confident another person is in their recollection, the more likely their recollection is to be accurate.

17. Underlying both these errors is a faulty model of memory as a mental record which is fixed at the time of experience of an event and then fades (more or less slowly) over time. In fact, psychological research has demonstrated that memories are fluid and malleable, being constantly rewritten whenever they are retrieved. This is true even of so-called ‘flashbulb’ memories, that is memories of experiencing or learning of a particularly shocking or traumatic event. (The very description ‘flashbulb’ memory is in fact misleading, reflecting as it does the misconception that memory operates like a camera or other device that makes a fixed record of an experience.) External information can intrude into a witness’s memory, as can his or her own thoughts and beliefs, and both can cause dramatic changes in recollection. Events can come to be recalled as memories which did not happen at all or which happened to someone else (referred to in the literature as a failure of source memory).

18. Memory is especially unreliable when it comes to recalling past beliefs. Our memories of past beliefs are revised to make them more consistent with our present beliefs. Studies have also shown that memory is particularly vulnerable to interference and alteration when a person is presented with new information or suggestions about an event in circumstances where his or her memory of it is already weak due to the passage of time.

19. The process of civil litigation itself subjects the memories of witnesses to powerful biases. The nature of litigation is such that witnesses often have a stake in a particular version of events. This is obvious where the witness is a party or has a tie of loyalty (such as an employment relationship) to a party to the proceedings. Other, more subtle influences include allegiances created by the process of preparing a witness statement and of coming to court to give evidence for one side in the dispute. A desire to assist, or at least not to prejudice, the party who has called the witness or that party’s lawyers, as well as a natural desire to give a good impression in a public forum, can be significant motivating forces.

20. Considerable interference with memory is also introduced in civil litigation by the procedure of preparing for trial. A witness is asked to make a statement, often (as in the present case) when a long time has already elapsed since the relevant events. The statement is usually drafted for the witness by a lawyer who is inevitably conscious of the significance for the issues in the case of what the witness does nor does not say. The statement is made after the witness’s memory has been “refreshed” by reading documents. The documents considered often include statements of case and other argumentative material as well as documents which the witness did not see at the time or which came into existence after the events which he or she is being asked to recall. The statement may go through several iterations before it is finalised. Then, usually months later, the witness will be asked to re-read his or her statement and review documents again before giving evidence in court. The effect of this process is to establish in the mind of the witness the matters recorded in his or her own statement and other written material, whether they be true or false, and to cause the witness’s memory of events to be based increasingly on this material and later interpretations of it rather than on the original experience of the events.

21. It is not uncommon (and the present case was no exception) for witnesses to be asked in cross-examination if they understand the difference between recollection and reconstruction or whether their evidence is a genuine recollection or a reconstruction of events. Such questions are misguided in at least two ways. First, they erroneously presuppose that there is a clear distinction between recollection and reconstruction, when all remembering of distant events involves reconstructive processes. Second, such questions disregard the fact that such processes are largely unconscious and that the strength, vividness and apparent authenticity of memories is not a reliable measure of their truth.

22. In the light of these considerations, the best approach for a judge to adopt in the trial of a commercial case is, in my view, to place little if any reliance at all on witnesses’ recollections of what was said in meetings and conversations, and to base factual findings on inferences drawn from the documentary evidence and known or probable facts. This does not mean that oral testimony serves no useful purpose – though its utility is often disproportionate to its length. But its value lies largely, as I see it, in the opportunity which cross-examination affords to subject the documentary record to critical scrutiny and to gauge the personality, motivations and working practices of a witness, rather than in testimony of what the witness recalls of particular conversations and events. Above all, it is important to avoid the fallacy of supposing that, because a witness has confidence in his or her recollection and is honest, evidence based on that recollection provides any reliable guide to the truth.

Indeed, in the past 10 editions of BC Disease News, the case has been referred on 2 occasions:

  • See edition 322 (here), in our article entitled: Persuasive Factors When Recalling Occupational Asbestos Exposure in 1966/67: Pinnegar v Kellogg International Corporation & Anor [2020] EWHC 3431 (QB).
  • See also edition 315 (here), in our article entitled: Confiding in Evidence Pertaining to Historic Asbestos Exposure from a ‘Vulnerable Man with Brain Damage’: Smith v Secretary of State for Transport [2020] EWHC 1954 (QB).

More recently, Richard Hermer QC found that the disparity between what occurred in a road-traffic accident and what the witness recalled was ‘best explained by many of the factors identified in Gestmin as capable of degrading the quality of recall’ – see the case of Barrow & Ors v Merret & Anor [2021] EWHC 792 (QB). The sitting High Court judge reflected that:

‘Leggatt J's insightful reflections on the fragility of human memory do serve as a beacon to any court seeking to navigate through a trial in which conflicting accounts are given of the same event by witnesses’.

It therefore seems only par for the course that para 1.3 of the Appendix to Practice Direction 57AC now reads, as follows:


Enshrining Gestmin through the CPR is just a small part of a major upheaval underway in the Business and Property Courts, on the matter of preparing witness statements for trial.

For personal injury cases, which are not dealt with by the Chancery Division, nor the specialist courts of the Queen’s Bench Division, Gestmin has been (un)consciously adopted judges determining issues of fact on a regular basis.

As such, extending the scope of CPR 57A.3 is not strictly necessary, but the wording of para 1.3 of the Appendix to PD 57AC provides a useful reminder nonetheless, if ever the issue of depencence on human memory is called into question in any civil matter.